Exceptionally beautiful bathroom vanities and bathroom furniture!

You will receive an email confirming the details of your order after you submit it. Please keep it for your records.

Order Confirmation

By submitting your order on our secdure online order system, you agree with our policies and procedures and have entered into a contract relationship with us for your purchase. You will receive a phone call from one of our customer service representatives confirming the details of your order within a day or two after you submit it. If you don't hear from us, we may be having trouble reaching you...please call us at (800) 756-8077 Mon-Fri 8:30 am to 5pm EST. Your order won't be fully processed until it is verbally confirmed.

Changes

All changes, additions or deletions may be made during the order confirmation phone call, but must be finally confirmed in writing via fax or email.

Payment Terms

All orders are 100% prepayment required.

We accept payment in the form of:

1. Credit Card - MasterCard, Visa, Discover, or American Express
2. Cashier's Check - guaranteed and provided by any U.S. bank
3. Money Order - available at any U.S. Post Office

Minimum Orders

We have a $500 minimum order. This minimum allows us to provide free shipping. If you desire to purchase below the minimum, an additional shipping fee will be added. Call our office for details.

Samples

We recommend bathroom furniture sample doors to help you in your purchase decision. Cost is $40. Cultured Marble and Natural Stone Vanity top sample chips are also available and recommended. Cost is $20. We need these samples back so we can recyle them for others to use. A full credit will be issued upon their return, if received in satisfactory condition.

Shipping

All bath cabinet orders are shipped with legally licensed common carrier trucking companies which best service the customer's area. It is understood that you agree with our selecting the best carrier for you when you place your order.

Claims

Claims for missing, damaged, or incorrect items must be made within 5 days of receipt of the order. Please fill out a Product Replacement Report and fax it to our office immediately. Call our office and we will fax you one.

Freight Damage

Before signing a delivery receipt make sure you have done the following:
1. Check your shipment against the delivery receipt and your order confirmation to be sure you receive all cartons listed.

2. Carefully inspect each carton for damage. Open any damaged cartons to inspect the actual product.

3. Have the driver note any shortages or damage, even if slight, on the delivery receipt. Immediately after delivery, open all cartons and inspect for concealed damage. If you find damage contact us immediately. Do not destroy the shipping cartons. Retain damaged items, cartons, and inner packing materials in your receiving area until notified by Vanity Express to do otherwise. Please do not file a claim yourself. Please fill out the "Product Replacement Report" (we provide) and fax it to our office immediately.

4. Be prepared to send us quality digital pictures of the problem areas with detailed descriptions.

5. Damaged items will be replaced ASAP. You will be charged for all replacements until damages can be inspected and approved. Upon approval a credit will be issued for the original damaged products only, not shipping costs.

Returned Goods

Only stocked items may be returned. You must use the original packing materials. Freight costs are your responsibility. All custom made-to-order items cannot be returned. Vanity Express reserves the right to inspect all products needing replacement. You will be contacted and instructed on how to prepare for a freight pick-up. Credit will be issued upon inspection of returned products if they are received in good condition. There is a 25% restocking fee. Approved credit will be for the cost of the product only, not shipping costs. Return requests must be initiated within 10 days of receipt of order.